What type of information we collect
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the internet protocol (IP) address used to connect your computer to the internet; email and postal addresses when supplied; mobile and land line telephone numbers when supplied; computer and connection information.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interraction information and methods used to browse away from the page. We also collect personally identifiable information (including name, addresses, phone numbers), comments, feedback and reviews.
How we collect information
When you subscribe to our website or message us via one of our contact forms or messaging service, we collect personal information such as your name, postal address, contact phone numbers and email address. Your personal information will be used for the specific reasons stated only.
Why we collect such personal information
We collect Non-personal and Personal information for the following purposes:
1. To provide and operate the services.
2. To provide our users with ongoing customer assistance and technical support.
3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages.
4. To create aggregated statistical data and other aggregated and/or inferrered Non-personal information, which we or our support partners may use to provide and improve our respective services.
5. To comply with any applicable laws and regulations.
How we store, use, share and disclose your site visitors' personal information
Our organisation is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide services and products to you. Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
How we communicate with out site visitors
We may contact you to notify you of relevant services that we feel may be of benefit to you. We may also contact you to poll your opinions through surveys or questionnaires, to send updates regarding our service or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws and any agreement we may have with you. For these purposes we may contact you via email, telephone, online messaging service and postal address.
To provide a great experience for all our visitors
To identify members to our site
To monitor and analyse the performance, operation and effectiveness of Wix's platform.
To ensure the platform is secure and safe to use.
XSRF-TOKEN This is used for the security of the site
hs This is used for the security of the site
svSession This is used in connection with your user login to keep you logged in
SSR-caching This is used to indicate the system from which the site was rendered
_wixCIDX This is used for system monitoring/debuging
_wix_browser_sess This is used for system monitoring/debugging
consent-policy This is used for cookie banner parameters
sm Session This is used to identify logged in site members
TS* This is used for site security and anti-fraud
bSession This is used for system effectiveness measurement
fedops.logger.sessionId This is used for stability/effectiveness measurement
wixLanguage This is used on multilingual websites to save user language preference
Additional cookie list used by Google for our plug-in data capture
1P-JAR This is used to gather statistical information
ANID This is used for advertising and stored in your browser as doubleclick.net
APISID This is used also as doubleclick.net and also to build a profile of visitors interests and to show them relevant advertising across the Google site
CONSENT This is used to show Google how visitors use the website and to record which advertising the visitor saw before they entered the website
HSID This prevents unauthorised use of log in data, blocking attack attempts on site
NID This records site preferences such as language type
OGP This records information for the use of Google maps
OGPC This records information for the use of Google maps
SAPSID This is used also as doubleclick.net and also to build a profile of visitors interests and to show them relevant advertising across the Google site
SID This is used to remember your most recent searches of the site and to prevent unauthorised use of log-in credentials, blocking attacks on the site.
SIDCC This is used to show Google how visitors use the website and to record which advertising the visitor saw before they entered the website
SSID This is used to show Google how visitors use the website and to record which advertising the visitor saw before they entered the website
How can visitors withdraw consent
If you would like to withdraw consent for us to process your data, please contact us at:
Dorset Carers Hub
Unit 3 Trinity House
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at or write to us at Dorset Carers Hub, Unit 3 Trinity House, Trinity Street, Dorchester, Dorset DT1 1TT