Privacy Policy

What type of information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the internet protocol (IP) address used to connect your computer to the internet; email and postal addresses when supplied; mobile and land line telephone numbers when supplied; computer and connection information.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interraction information  and methods used to browse away from the page. We also collect personally identifiable information (including name, addresses, phone numbers), comments, feedback and reviews.

How we collect information

When you subscribe to our website or message us via one of our contact forms or messaging service, we collect personal information such as your name, postal address, contact phone numbers and email address. Your personal information will be used for the specific reasons stated only.

Why we collect such personal information

We collect Non-personal and Personal information for the following purposes:

1. To provide and operate the services.

2. To provide our users with ongoing customer assistance and technical support.

3. To be able to contact our Visitors and Users with general or personalised service-related notices and                      promotional messages.

4. To create aggregated statistical data and other aggregated and/or inferrered Non-personal information,                which we or our support partners may use to provide and improve our respective services.

5. To comply with any applicable laws and regulations.

How we store, use, share and disclose your site visitors' personal information

Our organisation is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide services and products to you. Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

How we communicate with out site visitors

We may contact you to notify you of relevant services that we feel may be of benefit to you. We may also contact you to poll your opinions through surveys or questionnaires, to send updates regarding our service or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws and any agreement we may have with you. For these purposes we may contact you via email, telephone, online messaging service and postal address.

How we use cookies and other tracking tools

We use cookies and tracking tools;

To provide a great experience for all our visitors

To identify members to our site

To monitor and analyse the performance, operation and effectiveness of Wix's platform.

To ensure the platform is secure and safe to use.

Cookie list:

XSRF-TOKEN This is used for the security of the site 

hs This is used for the security of the site 

svSession This is used in connection with your user login to keep you logged in

SSR-caching This is used to indicate the system from which the site was rendered

_wixCIDX This is used for system monitoring/debuging

_wix_browser_sess This is used for system monitoring/debugging

consent-policy This is used for cookie banner parameters

sm Session This is used to identify logged in site members

TS* This is used for site security and anti-fraud

bSession This is used for system effectiveness measurement

fedops.logger.sessionId This is used for stability/effectiveness measurement

wixLanguage This is used on multilingual websites to save user language preference

Additional cookie list used by Google for our plug-in data capture

1P-JAR This is used to gather statistical information

ANID This is used for advertising and stored in your browser as doubleclick.net

APISID This is used also as doubleclick.net and also to build a profile of visitors interests and to show them relevant advertising across the Google site

CONSENT This is used to show Google how visitors use the website and to record which advertising the visitor saw before they entered the website

HSID This prevents unauthorised use of log in data, blocking attack attempts on site

NID This records site preferences such as language type

OGP This records information for the use of Google maps

OGPC This records information for the use of Google maps

SAPSID This is used also as doubleclick.net and also to build a profile of visitors interests and to show them relevant advertising across the Google site

SID This is used to remember your most recent searches of the site and to prevent unauthorised use of log-in credentials, blocking attacks on the site.

SIDCC This is used to show Google how visitors use the website and to record which advertising the visitor saw before they entered the website

SSID This is used to show Google how visitors use the website and to record which advertising the visitor saw before they entered the website

How can visitors withdraw consent

If you would like to withdraw consent for us to process your data, please contact us at:

Dorset Carers Hub

Unit 3 Trinity House

Trinity Street

Dorchester

Dorset

DT1 1TT

or 

dorsetcarershub@gmail.com

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at dorsetcarershub@gmail.com or write to us at Dorset Carers Hub, Unit 3 Trinity House, Trinity Street, Dorchester, Dorset DT1 1TT

©2019 by Dorset Carers Hub. Proudly created with Wix.com